Cluster4 builds the operations, marketing, finance and booking software behind independent hotels, B&Bs and holiday lets. Every tool was built inside a working hospitality group before it was offered to anyone else.
Each platform stands on its own. Together they share one picture of the property, so a dirty room, a guest complaint and a missed labour budget show up in the same place.
The operations platform. Housekeeping, maintenance and compliance in one place, with AI inspection that checks a room from a photo and a phone agent that takes routine calls.
Marketing and reputation management. Monitors reviews across channels, drafts replies in your voice, and converts browsing guests into direct bookings.
Hospitality finance built on USALI, the industry's standard chart of accounts. Departmental P&Ls, labour analysis and cost of sales that owners and lenders both recognise.
The direct booking engine for small groups and single properties. One checkout across several houses, priced so more of each booking stays with the property.
Cluster4 began as the in-house technology of a UK hospitality group with B&Bs, holiday cottages and tea rooms in the Cotswolds. Every feature had to earn its place on a real Saturday changeover first.
The software is designed so a property keeps its standards when the owner is not on site.
No enterprise bloat and no cut corners. The tools fit a small team that still wants hotel-grade control.
Product and engineering in Cyprus, properties in the UK, and an operations team in South Africa supporting both.
The four platforms follow a stay from the first search to the month-end accounts. Use one, or connect them all.
The guest books direct, and the stay lands in your PMS.
Cleans are scheduled, rooms are inspected, faults go to the right contractor.
Reviews are answered and returning guests are brought back direct.
Revenue, labour and cost of sales roll up into a USALI P&L.
Tell us a little about your hotel or group and we will set up a walkthrough of the platforms that fit.